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Frequently Asked Questions

Here's what you need to know about PayMyFees, based on the questions we get asked the most.

We follow a 'T + 2' settlement cycle, meaning the payment will be settled into your bank account in 2 working days from the successful transaction date. This is the same bank account details of which were provided in your KYC documents.

Generally an identity proof with photograph and an address proof are the two basic mandatory KYC documents that are required to establish one's identity.

For KYC, one needs to upload copies of PAN Card, Aadhar Card & a Cancelled Cheque (without signature).

The objective of KYC guidelines is to prevent businesses from being used by criminal elements for money laundering activities. It also enables businesses to understand their customers, their financial dealings so as to serve them better and manage its risks prudently.

For KYC, one needs to upload copies of PAN Card, Aadhar Card & a Cancelled Cheque (without signature). If someone does not upload the KYC documents, settlements to the partner Institute will not happen & shall be withheld. To start settlements to your bank account, we need your bank account details & your PAN details.

Students can be added one-by-one or imported from an Excel file. Format of the Excel file can be found in the panel itself.

Unlimited. There is no limit on the number of students you can add or import.

Students will receive an SMS with their login details on their mobile phones immediately after their account is created in the system - either when you import student details in to the system or when you create their account individually.

Unlimited. There is no limit on the number of Courses, Programs or Batches you can create.

No. You can copy the fees structure & rename it as per your needs. You can also modify, add or remove fee heads if needed in the copied fees structure.

PayMyFee supports & accepts payments from all major Credit & Debit Cards (VISA, MasterCard, RuPay, AMEX, Diners), Internet Banking (All major Indian Banks), Mobile Wallets (Paytm, Mobikwik, JioMoney, etc.), UPI & Prepaid Cards. PayMyFee also supports acceptance of International payments.

From the PayMyFees Blog

Some quick reads from our official blog. Handpicked for you.

Automated Fee Receipts: Save Hours and Delight Parents Daily
Automated Fee Receipts: Save Hours and Delight Parents Daily...
The Receipt Problem Nobody Talks About A parent pays school fees at 8:47 PM through an online portal. By 9:15 PM, they are calling the school office — which is obviously closed — because they never received a receipt. The next morning, a staff member spends the first forty minutes of the workday hunting through payment records, printing a duplicate receipt, and manually sending it on WhatsApp. Multiply that by fifty...

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How Schools Can Launch a Fee Portal That Actually Works
How Schools Can Launch a Fee Portal That Actually Works
The Fee Portal Problem No One Talks About Openly A school in Chandigarh made headlines recently — not for academic excellence, but because its fee portal was so unreliable that teachers were forced to step away from classrooms to troubleshoot payment errors for parents. Meanwhile, a school in Williamnagar proudly announced a full shift to cashless fee collection in 2026. Two schools. Two very different outcomes. The...

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How Budget Private Schools Can Crack Fee Collection in 2026
How Budget Private Schools Can Crack Fee Collection in 2026
The Fee Collection Crisis Hitting Budget Private Schools Hard A recent survey reported by India Today found that over 87% of budget private schools across India are facing serious fee collection challenges. That is not a fringe problem — it is practically the entire sector. If you run a small or mid-sized private school, chances are you recognise the symptoms: parents paying in instalments that are never tracked...

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